Brand Identity UX / UI Platform Design Two-sided Marketplace

myVendor / Find a specjalist

Brand identity and platform design for a two-sided marketplace

Year

2024full engagement

Market

UKlocal services marketplace

My role

Brand & UX/UIsole designer

Deliverables

Brand · Platform · Socialend-to-end

All work

01. Overview

A marketplace for local tradespeople - designed for both sides of the deal

myvendor is a two-sided local services marketplace. On one side: sole traders and small businesses - plumbers, painters, carpenters, roofers, removal companies, shoemakers - who typically have no website, limited online presence, and rely on word of mouth to find work. On the other: customers looking for a local specialist for a job that's too small for a large firm and too skilled for a handyman.

The platform gives tradespeople a simple, low-cost digital presence: a branded profile page with photos, service descriptions, skill tags and contact details. For customers it's a searchable directory, filterable by industry and location. Alongside the core marketplace, the owner also runs a commercial advertising service - offering tradespeople packaged social media advertising campaigns as an optional paid upgrade.

Scope

Brand identity (naming already set · logo · key visual · colour palette) · Full platform UX/UI design (homepage · industry directory · company profile · For Business section · advertising product pages) · Social media campaign assets

Brand Identity Logo Design Key Visual UX Design UI Design Social Media Design
myvendor – platform shown on tablet and mobile with homepage and company card

02. Brand identity

A brand that works for tradespeople and their customers equally

The myvendor name was already established when the design engagement began. The visual identity needed to work for two very different audiences simultaneously: independent tradespeople who value straightforwardness and credibility, and consumers who want to feel safe trusting a stranger with their home.

The logo uses a custom lowercase wordmark in a rounded, friendly sans-serif. The distinctive V mark - formed by a positive/negative V shape suggesting both a checkmark and a forward arrow - doubles as a quality signal and a navigation metaphor. The brand palette is built on a vivid cobalt blue and lime green, a combination that reads as energetic, modern and trustworthy without the sterility of corporate blue. A complementary warm sand tone rounds out the palette for backgrounds and secondary surfaces.

The key visual system uses illustrated characters - a plumber, a painter, a cleaner - rendered in a flat, friendly style consistent with the brand's approachable positioning. These appear in the hero sections, drawing immediate attention to the human side of the service.

myvendor – logo mark, wordmark and four-colour brand palette

myvendor brand identity - the V-mark and custom wordmark, shown at display scale and in use, alongside the four-colour palette: cobalt blue, lime green, warm sand and white.

03. The platform

Two audiences, one coherent experience

The platform design prioritises clarity of purpose above all: a visitor landing on the homepage should immediately understand what myvendor offers and how to use it, whether they're a tradesperson wanting to get listed or a customer looking for help. The illustrated hero communicates the service promise visually, while the search and industry browse immediately invite action.

myvendor – homepage upper half: hero with search, popular industries grid

Homepage - hero section with illustrated characters, the core value proposition ("Find a specialist in your neighbourhood"), a search bar, and the most popular industries displayed as a scannable icon grid covering trades from electricians and plumbers to cleaning, roofing and removals.

myvendor – homepage lower half: company cards, vendor CTA, footer

Homepage continued - latest company cards section showing vendor profile previews (photo, name, rating, tags, location), followed by the vendor acquisition CTA ("Be visible, get found!") and a four-column footer with menu, information, business links and contact.

myvendor – Industries directory with category sidebar and company card grid

Industries directory - left sidebar with alphabetical category list (All Industries selected), main area showing company cards in a responsive grid. Each card shows the company name, trade tags, phone number and a "Contact Company" CTA - giving customers everything they need to act.

myvendor – company profile page, header and detail sections
myvendor – company profile full sidebar layout with photo gallery and services

Company profile - two views of the vendor profile page. The header view (left) shows the company name, rating, "Write a Review" and "Book a Service" CTAs, company logo, location map, skills tags and reviews. The sidebar layout (right) reveals the full page structure: service description, photo gallery, company details, location, profile completeness indicator and a contact form - giving vendors a genuine digital presence in minutes.

04. For Business - advertising products

A revenue stream built into the platform

Beyond the directory listing, myvendor offers tradespeople a range of paid advertising services. The For Business section functions as an internal shop, presenting three advertising product tiers - a custom landing page (£99.99), a myvendor PPC platform account (£149.99) and a full social media advertising service (£249.99). These products help vendors go beyond passive listing and actively acquire new customers.

Each product has its own detail page with a feature breakdown, social proof, a Q&A section and a direct purchase CTA. The tone here is more commercial but stays consistent with the approachable platform voice.

myvendor – For Business products page with three pricing cards
myvendor – advertising product detail page for £249.99 social ads package

For Business section (left) - three advertising product cards with illustrated icons, brief descriptions and prices, each with an "Add to Cart" CTA. Product detail page (right) - the £249.99 social media advertising package with a promotional illustration, feature list (quality landing page, effective Google Ads, Google Analytics performance monitoring) and a product Q&A section.

05. Social media assets

Campaign assets to grow the platform itself

Alongside the platform design, I created a set of social media assets for the myvendor marketing campaigns. Two campaign directions were produced, each targeting a different audience and message - one focusing on vendor acquisition ("Get free myvendor page, get online traffic"), the other on customer acquisition ("Get more customers, your business is growing").

Both sets use the full brand visual system - illustrated characters, cobalt blue and lime green palette - adapted to mobile-first social formats. The assets are shown in Instagram mockups demonstrating how the brand translates from web to social context.

myvendor – Facebook campaign assets set 1: vendor acquisition
myvendor – social media campaign assets set 2: customer acquisition

Social media campaign assets - vendor acquisition campaign (left): three carousel frames promoting the free listing, custom Facebook ads and budget-controlled boosting. Customer acquisition campaign (right): three frames promoting getting more customers, generating leads via social media, and free analytics. Both campaigns shown in Instagram mobile context.

06. Outcomes

A complete digital product - brand, platform and go-to-market

The myvendor engagement delivered everything needed to bring the platform to market: a distinct brand identity, a fully designed two-sided marketplace, a commercial advertising product line, and a social media campaign suite ready to launch.

A brand identity that works at every scale From favicon to full-page hero, the myvendor visual system - V-mark, custom wordmark, illustrated characters and cobalt/lime palette - is immediately recognisable and equally effective on web, mobile and social media.
Both sides of the marketplace designed The platform serves vendor and customer audiences with distinct but cohesive experiences - tradesperson profile creation on one side, industry search and company discovery on the other - without creating two separate products.
Revenue stream designed in from day one The For Business advertising product section - with three clearly differentiated tiers and individual product detail pages - gives the platform a commercial layer beyond the directory listing from launch.
Launch-ready campaign assets Two social media campaign directions, targeting both supply (vendor acquisition) and demand (customer acquisition), were produced alongside the platform - giving the marketing team immediate launch capability.

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